Recently I was reflecting on one of the things I love most about my job as a property manager: the people.  I so enjoy getting to know our owners and tenants on an individual basis and hearing about the new baby, a job promotion, family visiting, a new grandchild or other moments that make life special.  I’m also inspired by customers who make me smile with simple gestures that mean a lot, like:

– One of my customers who lives in Washington State knows that I come from Philadelphia originally.  I once told them one of the things I missed about Philadelphia was the first snow fall – not the day after, but when it’s actually snowing, and how beautiful and quiet it is.  Those clients email me a picture of the first snow fall each year in Washington State and it’s all the reminder of snow I need!
– With another client who lives in Pennsylvania, I’ve chatted about the striking color change of the leaves in the Northeast each Autumn.  This Fall, I opened a card from them and a bunch of different colored leaves fell out, with a note that said “Now you can enjoy Fall color, also”.
– Last week, I heard from a client who lives out of state and only gets to visit World Golf Village once a year.  They called to say they wanted to take me to dinner when they’re in town to thank me for never having to worry about their property because they know it’s in good hands with the Davidson Property Management team.

These are just a couple of stories that make me as a property manager smile and make the job we do worth it.  Have you touched someone and made them smile today? It can really make someone’s day and yours also.