Vital resources for before and after Hurricane Dorian

September 3, 2019

Posted by in News

As we prepare for Hurricane Dorian, it is important to stay informed about the resources available throughout Northeast Florida. Read on for emergency contact information, useful websites and apps, and post-storm resources to help you and your family get back on your feet. Stay safe!


Emergency Operations Centers by county: 

Florida Emergency Information Hotline: 1-800-342-3557

Baker: 904-259-6111 |

Clay: 904-284-7703  |

Duval: 904-630-2472 or 904-630-2489 or 904-630-CITY (2489)  |

Flagler: 386-586-5111  |

Nassau: 904-548-0900  |

Putnam: 386-329-0379  |

St. Johns: 904-824-5550  |

Helpful websites:


Helpful apps:

JaxReady – Created by the Emergency Preparedness Division and Information Technologies Division of the City of Jacksonville, the app monitors current threat levels and weather reports, and provides up-to-the-minute news feeds. Search “JaxReady” in the App Store.


FL511 – This is the state’s official FDOT source for real-time traffic and travel information, providing directions, travel times, alternate routes and info on crashes, congestion, construction, closures and detour routes. Search “FL511” in the App Store.


Social media:

If you’re using social media to receive updates, search for hashtags #JaxReady and #FCNStorm. Also, follow Twitter/Instagram accounts @CityOfJax, @FLSERT and @MyFDOT_NEFL.


Post-storm resources (courtesy of The United Way of Northeast Florida’s website):

Should anyone need food, shelter, transportation or other resources after the storm, there are many helpful sources throughout the First Coast.


Federal Emergency Management Agency (FEMA)

1-800-621-FEMA (3662) OR 1-800-462-7585 |


Crisis Clean-Up Hotline (free debris removal and tree cutting [depends on availability])

Scam Warning: The Northeast Florida Builders Association warns of people posing as licensed contractors that may approach homeowners offering repairs. You can verify a contractor’s license by contacting the Florida Department of Business and Professional Regulation at (850) 487-1395 or at You can also report unlicensed activity at (866) 532-1440.


United Way (211)
FREE Helpline: 2-1-1 OR (904) 632-0600  |


American Red Cross
1-800-768-8048 OR (904) 358-8091  |


Feeding Northeast Florida

The Salvation Army
(904) 356-8641  |


JTA – Transportation
(904) 630-3100  |


JEA – Utilities
1-800-683-5542 OR (904) 665-6000  |


FPL – Utilities
1-800-468-8243  |

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